Account Deactivation Request

Please use this page to submit a request for account deactivation.

  1. To ensure the security of your account, we need to verify and confirm your relevant information. Once confirmed, your account will be deactivated within 30 days.
  2. Account-related information (such as order number, registration date, registration location, etc.) will only be used for identity verification during the account deactivation process.
  3. If you continue to log in, recharge, or perform in-game actions with this account after submitting the deactivation request, we may consider it as your intention to cancel the deactivation process, which may result in the deactivation procedure being halted. We recommend suspending the use of your account during the deactivation process. If you wish to cancel the deactivation request, please contact customer support.
Note: Once the account is deactivated, you will no longer be able to log in or use this game account. Deactivated accounts cannot be restored. Please proceed with caution.